Feedback from clients

"Victoria is so warm, friendly, and calm which put my daughter at ease. My 15 year old daughter has been motivated to engage in her CBT sessions. She has shared the hard work they have completed with a sense of pride. Both school and myself have noticed a real change for my daughter who is much more confident and less anxious. She has found a voice to express herself.

I have always found Victoria responsive, and she provides feedback on work completed and progress including working with school to develop a plan.

I can’t thank Victoria enough and would highly recommend her. If you are at all unsure about online therapy I can say from experience it works. I wonder whether for some young people this actually works better. Victoria you have made a huge positive difference for my daughter and I am very grateful."

Audrey (mum)

“I’m Amelia, age 14. I suffered with social anxiety harbouring that fixed mindset thinking that having help from people wouldn’t do anything. When I got the opportunity to have sessions the first person I got was ill-mannered as well as intimidating, I was tempted to not try find another person but then I got introduced to Victoria. Nervous, shy, scared those were a few of my emotions before seeing her. Still thinking these session wouldn’t change anything. I decided to have my sessions online rather then in person giving me the comfort of my own room, a safe space almost. During my first session I was reserving my speech only humming to answer her questions, it took two sessions for me to gradually lengthen my responses into actual words. This was because Victoria made such a welcoming presence, always smiling, kind, listening and taking in my feelings never pushing or rushing me to answer she made me fell comfortable, offering to stop the session short if needed showing me I wasn’t trapped, having that option to leave made me feel safe allowing me to open up. She helped me understand myself, bringing out that confident, talkative person that was concealed inside. I’ve achieved the things I thought were never possible changing my fixed mindset to and open one. I’m so thankful for her work and help and would recommend her if your struggling with anything."

“Victoria is an excellent Therapist. Being very patient during my treatment taking our time to answer the question “what has happened to you?“ before I met her I was scared, unable to work and unable to leave home. With her help we were working collaboratively to fully understand my trauma/PTSD and the effects it had on me, by using both methods of EMDR and CBT. She is very good at listening and understanding your experiences while being very supportive when times got tough due to my trauma triggers. I am very thankful for working with Victoria, truly has changed my life, before I was at the point of giving up and now after receiving treatment, I am now strong. She has inspired me to keep my head up high and to achieve my goals, truly thank you”.

Matthew

“I was lucky enough to see Victoria for therapy after suffering a breakdown due to the effects of Psychosis. I engaged in CBT and EMDR to help make sense of the trauma caused. Victoria was very professional, knowledgeable, and understanding. Thanks to her I was able to get through the toughest time of my life and regain some quality of life. I cannot thank her enough and would certainly recommend her to others”.

Andy

“Victoria helped me through a hard time by giving me a person I felt safe to talk to talk to and finding strategies to help. I also found her easy to talk to and she helped me overcome lots of scary things in my life”

Anonymous (age 14)

“Thank you again Victoria for all the help and support you gave me earlier this year. It has been so vital in helping me make the best decisions for myself and while I can still be too self critical, I can see some situations with a bit more emotional sobriety. I also am living with less guilt and the American mindset here is far more focused on all that is possible rather then all that has been missed”

Sophie

“If ur struggling with ur mental health…stuck within ur mind! Vic Lumley is one of the most if not the most AMZIN THERAPISTS u will EVER cum across on ur journey!!! She puts her soul into her work, it’s powerful stuff! She won’t judge, and will help u fight any demons! Gotta put sim hard work yourself, meet her half way! She’s easy to talk to, very friendly, compassionate, loyal, encouraging, realistic, and has empathy for ANY situation/crisis”!

“The work a dun personally wiv Vic, worked wonders, the voice a hear, has reduced to sum extent! Am happier, and much more confident, she helped me succeed, fight, SURVIVE!!! Thank you Vic”.

Sarah

“I had several sessions with Victoria over Zoom through a period in my life where I was feeling very overwhelmed due to the ongoing impact of a cycling accident my husband was involved in several years ago. She was a great listener and helped me to break down how I was feeling from a complex and tangled picture into small manageable chunks. She was very good at explaining theory behind why I was reacting in a certain way or struggling to cope with my emotions and helped me to develop strategies to break the cycle. Instead of suppressing my feelings to the point I reacted poorly or felt I wasn’t able to cope, I now have the tools to address my feelings as they appear and to discuss issues and concerns more openly with my husband. The support Victoria provided reached way beyond the bounds of this initial issue and I am much calmer and self-aware thanks to her support”.

Anonymous

"Psychosis and depression really turned my life upside down and left me feeling very vulnerable and weak. I was left with lots of unanswered questions and was really confused. CBT with Victoria slowly helped me to make sense of the mess Psychosis left behind. I was not sure what to expect but found working with Victoria very relaxed and easy going. She is very knowledgeable and professional and makes you feel comfortable. The work she does can really help to restore self esteem and confidence to move forwards and regain control of your life. I will always be grateful to her for helping me in my hour of need”.

Anonymous